Cancellation/Reschedule Policy

In order to be as accommodating to all our clients as possible, we have a 48 hour cancellation policy in effect. Cancellations or reschedules must be made 48 hours prior to your scheduled appointment time. Cancellations or reschedules within a 48 hour notice will be charged 50% of service(s) booked. Appointments canceled or rescheduled within a 24 hour notice will be charged 100% of services booked.

No returns or refunds are offered on services. Refunds on retail products returned within 14 days of purchase with no less than 75% of product remaining, in original packaging, and refunded as the payment type (less any fees) that ERC has paid.